Multi-tenant. Your carrier. Your data.
NexDial is a predictive dialer, a browser softphone and a lead CRM in one place — connected to the carrier you already buy minutes from, and separated tenant by tenant so a floor of forty agents and a team of three can run on the same install.
7 days, $ 1.00 of calling credit, no card. Cancel by walking away.
Ramzan Renewals — live
Agents ready
12
Lines open
31
Answer rate
24%
Abandon
1.8%
Ayesha K.
Bilal R.
Hina S.
Sample figures.
What it is
Most dialers sell you minutes and keep the margin. NexDial does not: you connect the carrier account you already have — Twilio, Telnyx, Plivo, Vonage, SignalWire, DIDWW, DIDLogic, Wavix, a plain SIP trunk, or your own Asterisk — and keep whatever rate you negotiated. What we build is the part above the call: pacing that keeps agents talking, a screen an agent can actually work from, and a record of the conversation that is still there next month.
Features
Six things this software is judged on. All of them are in the trial — the limits are on size, not on capability.
One pacing engine, three modes. Predictive watches answer rate, average talk time and how many agents are free, then opens as many lines as the floor can actually absorb -- and holds back when the abandon rate says it cannot. Progressive dials one line per free agent. Preview hands the record over first.
Agents take calls in the same tab they read the script in: no desk phone, no client to install, no VPN. WebRTC to your carrier or to your own Asterisk, with hold, transfer, mute and DTMF on the keys they already use.
Twilio, Plivo, Telnyx, Vonage and SignalWire for cloud voice; DIDWW, DIDLogic and Wavix when you need Pakistani numbers; a plain SIP trunk or your existing Asterisk when you already have one. Credentials stay yours, per account, encrypted.
Every call recorded to storage you control, with a retention window that actually deletes. Supervisors listen live, whisper to the agent without the customer hearing, or barge in -- and each of those is a logged action against a named person.
A dialer that forgets the conversation is a dialer you use once. Dispositions feed a lead pipeline, callbacks become dated follow-ups on an agent's own list, and every call, note and recording stays on the contact's timeline.
Do-not-call lists are enforced at dial time, not at import. Duplicate numbers are found across every list you own -- exact, national-format and last-nine-digit matching -- so the same person is not called twice by two campaigns on the same afternoon.
How it works
Four steps. None of them is a support ticket, and none of them needs us on a call with you.
Paste the credentials for the provider you already buy minutes from, or point NexDial at your SIP trunk. The connection is tested before it is saved.
Each agent gets an extension, and the extension is the licence. Create the agents, hand out the sign-in details, and they are on the floor.
A CSV, mapped column by column with a preview before anything is written. Numbers are normalised to E.164, duplicates are flagged and your suppression list is applied on the way in.
Choose the dial mode, the retry rules and the abandon cap, then start the campaign. The wallboard shows what is happening while it happens.
Pricing
These are the same rate plans the invoices are calculated from, so the figure on this page is the figure the billing engine charges. Call rates are what NexDial adds on top of what your carrier bills you — set per destination prefix, with your plan's own increment and minimum.
Prepaid, no monthly commitment. Suited to a small team testing a list before it commits to volume.
No monthly fee
Postpaid, invoiced monthly. Per-second billing after a one-minute minimum, seats and numbers charged on what is provisioned.
$ 15,000.00 / month
Rates shown are the lowest configured destination on each plan and exclude what your own carrier charges for the minutes. Larger volumes are priced per account — ask.
FAQ
Answered here because a question left unanswered is read as a no. If yours is not on the list, the form below reaches a person.
Yes, and that is the point. NexDial does not resell minutes, so you keep whatever rate you have negotiated and you are never locked to one provider. Connect Twilio, Telnyx, Plivo, Vonage, SignalWire, DIDWW, DIDLogic, Wavix, a SIP trunk, or your own Asterisk -- several at once if you route different campaigns differently.
Through Telnyx, DIDWW, DIDLogic or Wavix, all four of which sell +92 DIDs and all four of which are supported. Twilio does not offer Pakistani numbers, which is one of the reasons the carrier layer is pluggable rather than fixed.
They are downloaded from the carrier to storage you control -- a private disk or your own S3-compatible bucket -- and the carrier-side URL is dropped once the file is ours. Nothing is served from a public URL: playback goes through a permission check that records who listened to what. A retention window deletes them on schedule.
Every row that belongs to a tenant carries that tenant, and the filter is applied by the models themselves rather than by each screen remembering to ask. A query written without a tenant returns nothing instead of returning everything.
Prepaid accounts spend from a wallet balance you top up; postpaid accounts are invoiced monthly against the same usage records. Either way every call is rated per destination prefix with your plan's own increment and minimum, and you can read the individual calls behind any figure.
Yes. It is a Laravel application with MySQL and Redis behind it, it ships with a Docker compose file, and the telephony side can be entirely on-premise if you point it at your own Asterisk or FreeSWITCH.
The whole application -- every dial mode, recording, coaching, the CRM and the reports. The limits are on size, not on features: a few seats and a small calling credit, enough to run a real list rather than a demo.
No software can. NexDial gives you the controls -- suppression enforced at dial time, an abandon-rate cap the pacer obeys, calling-hour windows per campaign, recording notices and a full audit trail -- but which rules apply to your calls, and to the countries you call, is yours to decide.
Contact
How many agents, where you are calling, and which carrier you already use. We reply to everything within one working day.
The whole application — every dial mode, recording, coaching, the CRM and the reports. $ 1.00 of calling credit to prove it on your own numbers.
Calls placed through this system may be recorded. Compliance with the rules that apply to your campaigns stays yours.